Job Location: PAN India
Job Experience: 2 – 8+ years (Healthcare Preferred)
Qualification: MBA or Equivalent / MBA Hospital Administration preferred
Job Type: Full Time
Salary: Best in the industry
Roles And Responsibilities:
- Focus on continuously enhancing patients’ experience through interaction and handle patient grievances.
- Overseeing daily operations, managing budgets, and setting performance objectives.
- Manage relationships with doctors and paramedical staff to provide seamless service delivery.
- Ensure service in proactive and responsive manner in person/telephone/electronic media.
- Overall responsible for staff grievances & roster management.
- Ensure the implementation and compliance of quality standards.
- Dealing with escalated customer issues, incident reports, and legal actions.
- Developing and implementing business, marketing, and advertising plans.
- Marketing, Network development and Govt. Liaison
Skill Required:
- Good technical knowledge in hospital administration
- Working knowledge of computer.
- Report writing skills
- Coordination and networking skills
- Ability to work as a team
About RAHI Care:
RAHI Care Private Limited, is a leading organized dialysis chain with ~70+ centers in Rajasthan, Odisha, Himachal Pradesh, Uttarakhand, Haryana Punjab & Andhra Pradesh. RAHI Care plans to increase the number of dialysis healthcare centers across India, including in the under-invested states – to reach ~100 centers by 2024. The company currently engages over 500+ employees and performs more than 25,000 treatments every month. Its efforts are supported by Neev Fund, an investment vehicle for UK Government’s DFID, SBI Group and SIDBI.
